Call Us : (416) 630-3074

Freedom Support Services - 24 Hours a Day, 7 Days a Week, 365 Days a Year

Monday to Friday, Office Hours 9AM to 5PM Tel: 416 630 3074, 1 866 902 3074

After Office Hours, Weekends & Holidays: 416 329 4394

Our Services

  • Staff relief in Hospitals, Group Homes, Nursing Homes, Shelters, Retirement Homes and Institutions, Assisted Living Supportive Housing
  • Convalesce and Chronic Care
  • Care of the elderly and cognitively impaired
  • Personal care (bathing, grooming)
  • Homemaking (laundry, cleaning)
  • Companion care
  • Support to individuals with special needs
  • Short and long term assignments
  • Caregiver relief
  • Respite services (day, overnight, weekend)
  • Assistance with medication
  • Palliative care
  • Community skills training and support
  • Escort with appointments
  • Day Program Support
  • Classroom assistant
  • Child care support
  • Behavioral support
  • Correctional Centre Support

our News and Events

Justin Trudeau walks-a-day in the shoes of a homecare PSW
Available workshops and in class training
Freedom Support Services Inc. engages a number of qualified and experienced instructors from a variety of disciplines for all mandatory and value added training. Currently Freedom Support Services Inc. is facilitating the following workshops and in class training for its personnel:

  • Safe Management (SMT) 
  • Crisis Prevention Intervention (CPI)
  • Crisis Intervention with the Hostile and Aggressive Individual (CTI)
  • Pharmacology / Medication Administration
  • Diabetes Training  
  • National Food Safety Training Program
Register today by sending an email to
Ontario open to long-term care facilities review after nursing home deaths: Kathleen Wynne

Ontario Premier Kathleen Wynne says her government is open to an independent review of the province’s long-term care facilities after a nurse was charged with eight counts of first-degree murder in the deaths of nursing home residents in southwestern Ontario.
NDP Leader Andrea Horwath told the legislature Wednesday morning that “something obviously failed” in the oversight of nursing homes and asked what the government has done in the last 24 hours to ensure Ontario seniors in long-term care facilities are safe.“At some point if there is a need for an independent review or an inquiry, we will absolutely undertake that,” Wynne said during question period.“Not because of political pressure from the NDP. But because we all need to have the answers. But in the interim, there are processes that the police are leading and they need to be allowed to do their work.”READ MORE: What we know about the Woodstock nurse charged with killing 8 nursing home residentsHealth Minister Eric Hoskins said Ontario already has a robust system of inspections and oversight in place.Elizabeth Tracey Mae Wettlaufer, a 49-year-old registered nurse from Woodstock, was identified by police on Tuesday as the suspect linked to the deaths of eight seniors under her care.Ontario Provincial Police said a drug was administered to the victims, whose ages ranged from 75 to 96, at two nursing homes in Woodstock and London, Ont. between 2007 and 2014.READ MORE: Woodstock nurse charged with murder of 8 elderly patients renews focus on violence against seniorsAccording to the province’s Long-Term Care Home Quality Inspection Program (LQIP), all homes are inspected at least one a year and investigations are undertaken as a result of complaints, concerns or critical incidents.The provincial government said the program protects over 76,000 residents in Ontario’s 629 long term care homes.
City moves to combat fentanyl overdoses: Mayor John Tory

First Aid for Seizures

Protect the person from harm — until awareness returns.
1.    Keep calm. — Seizures usually only last a few minutes and do not require medical attention. The person having the seizure is likely unaware of his/her actions and may or may not hear you.
2.   Protect from injury. — Ease the person on to the floor, move away any hard, sharp or hot objects. Protect the person’s head and body from injury, with a pillow or rolled up coat. Loosen any tight neckwear, like scarves or tics.
3.   Do not restrain the person.
4.   Do NOT insert anything into the person’s mouth.
5.   Roll the person on their side, after the seizure subsides. - This ensures an open air passage.
6.   Be reassuring. - Talk calmly to the person and assist in reorienting the person.
If a seizure lasts longer than 5 minutes, or repeats without full recovery — seek medical assistance immediately.

Violence against health-care workers ‘out of control,’ survey finds Some 68 per cent of nurses and PSWs report being assaulted, harassed on the job, poll conducted by Ontario Council of Hospital Unions shows.

Transforming Developmental Services in Ontario

Transforming Developmental Services in Ontario

The Ministry of Community and Social Services provides funding to more than 350 developmental services agencies. These agencies deliver a range of programs and supports to 42,000 adults with developmental disabilities living in Ontario.In 2014, Ontario committed to an $810 million, three-year investment to expand support for adults with developmental disabilities with a view to supporting people to live as independently as possible in communities across Ontario.The 2017 Ontario Budget included an additional investment of more than $670 million over four years for developmental services. This will bring annual funding for developmental services to more than $2.3 billion in 2017/18. This investment shows the government’s continued commitment to help individuals live and participate as inclusively as possible in their communities as well as help address situations of crisis involving people with urgent and complex care needs.While there is more work to be done, progress has been made.

Easier Service System Navigation and Access

Making it easier for people to get the information they need to set and work toward personal goals
  • $12.5 million investment aimed at improving access to service, including:
    • additional Adult Protective Service Workers, who provide adults who have a developmental disability and live on their own with help with their everyday living needs, accessing community resources, and setting and achieving goals
    • funding family support networks
    • expanding service navigation, which will help people with developmental disabilities and their families find services and supports available within their community
    All of the initiatives in this investment are aimed at connecting people with developmental disabilities and their families to local supports, programs and resources in their community.
  • Making access to services easier - simplifying the application process for young people and their families applying for the Ontario Disability Support Program (ODSP). Young people with developmental disabilities seeking government-funded adult developmental services and supports, as well as income support from ODSP, were required to prove their developmental disability twice.
  • Ministry of Community and Social Services (MCSS) funding MyCommunityHub - an online registration space for individuals and families to browse various community activities, classes, programs, workshops, respite and camps offered by developmental service agencies across Ontario.

Collaboration and Cross-Sector Partnerships

Working with ministry partners to improve service coordination, transitions and planning within and across sectors

Prevention Services and Supports

Working to ensure safe and secure environments and experiences for adults who rely on Ontario’s developmental services system
  • Advocates Against Abuse - provincewide educational program where people with disabilities educate other people with disabilities about protecting themselves, knowing when to report or communicate that an incident has occurred.
  • Policy Directives for the Host Family Program - improved requirements for agencies funded to provide the Host Family Program, aimed at promoting the safety and security of adults with developmental disabilities who live with a host family.
  • - a 24/7 phone line, TTY and email service for reporting witnessed or suspected abuse of adults with developmental disabilities. Since the service was launched, we’ve received approximately 160 reports related to alleged or suspected abuse or neglect of adults with developmental disabilities.

Flexibility, Choice and Inclusion

Promoting person-centred planning, tailored to the needs and wants of individuals

Engagement and Community Partnerships

Working with individuals, families, caregivers and agencies to create meaningful, inclusive opportunities for adults with developmental disabilities
  • ConnectABILITY - a website and virtual community dedicated to lifelong learning and support for people who have a developmental disability, their families and support networks.
  • Launch of Access Talent, a provincial employment strategy for people with disabilities - breaking down employment barriers for people with disabilities by launching a new strategy to connect more people with disabilities to rewarding jobs and more employers to new talent to help grow their businesses.
  • Employment and Modernization Fund (EMF) Phase II - 38 projects received support through the second phase of the EMF, which is intended, through collaborative solutions, to promote greater inclusion and independence for adults with developmental disabilities. The minister has committed to future funding to support similar projects.
  • Developmental Services Housing Forum - sharing ideas on how to remove barriers improve opportunities and support the creation of innovative housing solutions. The ministry is planning future sessions which will focus on specific areas of residential supports and services.
  • Regional Engagement Sessions - "What We Heard" - a summary of all of the important ideas, suggestions, and comments from individuals, families and service providers who attended these sessions.
  • Housing Task Force - a cross-sector task force addressing housing issues for adults with developmental disabilities. There are currently 18 projects underway worth approximately $5.6 million. The community-based projects will provide creative, inclusive and cost-effective housing solutions for adults with developmental disabilities.
  • Developmental services performance measurement framework - a quality improvement tool intended to help the ministry assess whether services and supports are achieving their goals, as well as where improvement is needed. Diverse perspectives, including those of people with developmental disabilities, families, caregivers and service providers, were incorporated in the development of this framework. The ministry will continue to engage broadly across the sector as data collection tools are developed and implemented.